Start with Clarity: Assess, Align, and Set Measurable Goals
Document every input, spreadsheet, approval, and manual step, from time capture to final posting. During one discovery workshop, a mid-sized distributor uncovered thirteen spreadsheet handoffs. That single insight reframed priorities and prevented expensive customization later.
Start with Clarity: Assess, Align, and Set Measurable Goals
Choose a handful of measurable targets: error rate, cycle time, late adjustments, rework hours, and employee help-desk tickets. Tie them to business goals like faster closes and fewer penalties. Share your draft metrics with teams and invite comments for buy-in.